PlantyAt Digital Link we are committed to respecting your privacy. This policy outlines how we handle your personal data when you use the Planty mobile application and our website. Our goal is to explain clearly what data we collect, how it's used, and your rights regarding that information. Please read this policy alongside our Terms of Use, as both govern how you interact with the Application. By accessing or using our services, you agree to the practices outlined here.
1. Information We Collect and How We Use It
We may collect personal information necessary to operate and improve our services, fulfill legal obligations, and offer a tailored user experience. In some cases, we'll let you know if sharing certain information is mandatory and explain what may happen if it isn't provided. The types of data we may collect include:
- Profile Data
- Creating an account is optional. If you register, we collect your email, username, and password. You may also use social logins (e.g., Apple), but we do not access data from those social accounts.
- User Content
- Any photos, images, or content you upload to the app, along with any related metadata are collected. Be mindful that content shared publicly may be accessible and downloadable by others. Avoid sharing sensitive data like financial details, health information, personal IDs, or images of others.
- Location Data
- We do not collect precise GPS location. We use your IP address to estimate a general region, helping us tailor content to your area without identifying your exact location.
- Customer Support Submissions
- When you reach out to us, we may keep records of your messages, email address, and any other data you provide.
- Payment Information
- All in-app purchases are handled by Apple or Google. Planty does not receive or store your payment details. If you request a refund, we may share basic usage logs with Apple to help validate the request, no personal content is disclosed.
- Device Info & Usage
- We may collect information from your device, such as its type, operating system, and standard identifiers that help optimize performance.
- Cookies & Tracking Technologies
- We and our partners use cookies to improve your experience, track usage, personalize content, and analyze how the app is used. This includes cookies from analytics services like Google Analytics, which may collect your IP address or device information. Third-party ad networks may also use cookies to deliver personalized ads. Their practices are governed by their own privacy policies, not ours. You can manage cookie settings in your browser or through the Application's cookie preference tools.
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries and providing support | Legitimate interest in service and business operations |
| Enhancing and personalizing your user experience | Legitimate interest in improving services |
| Delivering app features and core services | Contractual or legitimate interest |
| Analyzing app usage and performance | Legitimate interest in service optimization |
| Working with service providers (e.g., AWS) | Legitimate interest in infrastructure support |
| Partnering with affiliates for service improvement | Legitimate interest in internal development |
| Marketing our products or serving third-party ads | Legitimate interest in revenue generation and promotion |
| Sending relevant emails and push notifications | Legitimate interest with opt-out option |
| Fulfilling legal obligations and responding to lawful requests | Legal requirement or legitimate interest |
| Managing and operating our business efficiently | Legitimate interest in corporate governance |
You may object to the use of your data for any activity based on legitimate interests. See section 5 for your rights.
3. Public Features and Third Parties
If you use forums, message boards, or other social features in the Application, information you share is not covered by this privacy policy. Always review third-party privacy practices before sharing personal data.
4. Data Retention
We retain personal data only as long as it's needed for business, legal, or regulatory purposes. Retention periods depend on:
- The purpose of collection
- The nature of the data
- Legal or compliance requirements
5. Your Rights
You may request the following actions regarding your personal information (subject to legal limitations):
- Access the data we hold about you
- Correct inaccurate or outdated data
- Delete your information
- Object to certain types of processing
- Withdraw consent (if consent was previously given)
- Receive a copy of your data in a portable format
To exercise these rights, contact us at the address below. We may ask for proof of identity before processing your request. You'll receive a response within one month, or up to two months if more time is needed (with notification). We do not sell your personal data to third parties for direct marketing.
6. Security
We apply appropriate technical and organizational safeguards—like encryption, firewalls, and secure server protocols—to protect your personal data. However, no digital system is completely secure, and we cannot guarantee the safety of data transmitted online.
7. International Use
Our Application is hosted in Europe. If you are accessing it from outside the EU, your data will be transferred and processed there, possibly under different legal protections than in your home country. If this is not acceptable or permitted by your local law, please do not use the Application.
8. Children's Privacy
We do not knowingly collect information from individuals under 16 years of age. If we discover that such data has been submitted, it will be deleted promptly.
9. Policy Updates
This Privacy Policy reflects our current practices. We may revise it periodically to reflect changes in the Application or legal requirements. Updates will be posted at this location, and significant changes will be highlighted.
10. Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
Digital Link · digitalink026@gmail.com